Customer Care Desk
Dedicated to helping you 
Pop past our Customer Care Desk on the lower level in front of Checkers with any queries you may have. Whether it’s directions around the mall, information on latest promotions or purchasing a gift card, our friendly attendants are trained to ensure your experience here is a good one. 

Make a note of our operating hours:

Mon – Fri:  09:00 – 18:00
Saturday:   09:00 – 17:00
Sunday:     09:00 – 14:00

Special Access
Hassle-free shopping for our disabled customers

• Alberton City takes every effort to ensure your visit is comfortable and convenient:
• Wheelchairs can be obtained by approaching any one of our security officers or by visiting the Centre Management Offices on the upper level. A refundable deposit of R100 is required.
• There are 16 dedicated disabled parking bays located at various points around the centre. Non-disabled parkers wheels will be clamped and a release fee of R250 is required.

Security - safety first
The safety of our shoppers and tenants is our first priority, making security of paramount importance at our centre. Alberton City Shopping Centre is monitored and secured 24 hours a day with CCTV surveillance and security officers.

Shopping with baby

• You can feed or change your baby in a dedicated baby room located in the new bathrooms on the upper level near Kleins.
• There are also facilities at all bathrooms near Entrance 1.
• We also have kiddies trollies at Entrance 2.

Smoking Areas
Please only smoke in the designated areas within the centre.
As per the national smoking legislations, smoking in both enclosed and public areas is illegal unless the area is deemed a designated smoking zone.
The following stores at Alberton City offer smoking sections:
Aroma Di Caffe
Maxi’s
Wimpy